7 August 2026
HUFLIT University
Asia/Ho_Chi_Minh timezone

COMMUNITY SERVICE PROJECT: ENHACING BUSINESS WRITING SKILLLS OF LANGUAGE-MAJORED STUDENTS AT NHA TRANG UNIVERSITY

Not scheduled
20m
Main Conferene Hall (HUFLIT University)

Main Conferene Hall

HUFLIT University

828 Sư Vạn Hạnh street, Hòa Hưng ward, Hồ Chí Minh city, Vietnam
Teaching English as a Second Language in Vietnam

Speaker

Bùi Thị Ngọc Oanh (Nha Trang University)

Description

Most of the English-major sophomores of the 63th course of Nha Trang University make mistakes in grammar, spelling, vocabulary and ideas in business writing. To improve their writing skills, sophomores of the experiment class were asked to do a service-learning project to assist freshmen in writing academic paragraphs. Service-learning method is a teaching method which links classroom learning knowledge with skills and knowledge gained through volunteering to support the community in reaching sustainable development goals. This paper aims to discover students’ attitudes towards service-learning project and see if this project can help to improve students’ business writing skills. The research targeted the population of 113 students, including 82 sophomores of the 63th course (41 students of the experiment class and 41 students of the traditional class) and 31 students of the 64th course. Qualitative methods (personal interviews) and quantitative methods (online survey, comparison of the final papers) were utilized in this paper. Research results showed that the service-learning project improved the students’ business writing skills, and developed other soft skills such as communication skills, organization and planning, teamwork, analysis and synthesis, information searching and familiarity with information technology.

Author

Bùi Thị Ngọc Oanh (Nha Trang University)

Co-author

Mr Đức Hoàn Vũ (Air Force Officer’s College)

Presentation materials

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