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Description
With globalization increasing the demand for proficient business communication, it is crucial to equip ESL learners with the vital skills to thrive in professional environments. Business Communication is a compulsory subject in the training program for the Business English major, Faculty of Foreign Languages at Ho Chi Minh City University of Foreign Languages and Information Technology. Various teaching methods and innovative forms of on-going assessments for students have been continually applied to enhance their interest and motivation in learning, helping them achieve the course objectives as well as practice important skills to meet the increasing demands of the labor market. This study examines the significance of the course from the students’ perspective as well as the impacts of various teaching methods and evaluations, including role-playing, case studies, AI-enhanced learning tools and presentations on learners' communication proficiency. Data collected from surveys and classroom observations provide insights into the effectiveness of different teaching approaches.
Business Communication, teaching methods, evaluations, impacts
